The CT200H has a well-controlled ride, a quiet powertrain and excellent gas mileage. Luxury quality in the interior with many features as standard. (heated seat, power driver seat, usb outlet etc). The engine power is decent on sports mode but with normal or eco mode, power lacks. The price tag on the vehicle is quite competitive and is a good entry point for young drivers to get into a Lexus. Service at Openroad Lexus Richmond has been great, at time of delivery, the sales person helped me setup the phone bluetooth, showed me all the features and such. My overall exprience with the dealer and the CT has been great. I would definately recommend my friends to the CT200h.