OpenRoad Lexus Richmond - Our Story

OpenRoad Lexus Richmond

OpenRoad Lexus has served the Lower Mainland for over 21 years, and when we opened in 1990, we became the first stand-alone Lexus dealership in Canada. With much support from the community, we have achieved the title of #1 volume retailer in Western Canada for over ten consecutive years. In addition to that, OpenRoad Lexus has also achieved numerous “Pursuit of Excellence” awards from Lexus Canada. In June 2011, we were extremely proud to re-launch our facility with a newly constructed 69,000 sq foot state-of-the-art luxury dealership in the Richmond Auto Mall. This makes OpenRoad Lexus Richmond the largest Lexus retailer in Canada. With keeping as environmentally aware as possible, our initiatives were recognized, earning us a Silver LEED certification. Not only does this amazing facility have the size and environmental benefits, but we are also able to serve you better with features such as: rooftop parking for 100 vehicles, 20-vehicle showroom, second storey Hybrid showroom, state-of-the-art guest lounge with a relaxation zen centre, 28-vehicle service shop laboratory with in-ground hoists, and a luxury performance vehicle centre. Being part of the OpenRoad Auto Group, we believe that our employees are a reflection of our amazing facility.

OpenRoad Auto Group

As part of OpenRoad Auto Group, each of our 450+ associates strives to provide you with the best shopping and service experience possible. Whether you are visiting us on-line through this web site or in person at one of our nine Greater Vancouver locations, this commitment to excellence is our prime concern.

Keeping customers satisfied is our focus in selling and servicing Toyota, Lexus, Honda, Scion, Audi, Mazda, BMW, MINI, and Hyundai automobiles. We pride ourselves in helping you select the right vehicle for your needs and in servicing your vehicle professionally, so that you remain entirely satisfied throughout your ownership experience.

I realize most businesses make similar assertions to their customers, especially in the automotive industry! You might be asking yourself why I am sounding so confident about OpenRoad's ability to keep you happy? Well, our thirty years experience as an automotive retailer have taught us that we must pay attention to the people who matter most to our business - our clients. It also helps being a locally owned and operated business. As a member of your community, we believe in the importance of maintaining good relationships with the people we live and do business with.

Since launching our identity as OpenRoad Auto Group in 2000, we have become one of the largest and fastest growing automotive retail groups in Canada. I invite you to check out our website for more information. Of course, you are also most welcome to come into our stores and see the exciting benefits OpenRoad offers customers. I hope that whichever way you choose to shop for your vehicle or to have it serviced, you will "Experience the OpenRoad Difference".

Your comments and feedback are important and I look forward to hearing from you! You may contact me through Contact Us.

Thank you for visiting our website and learning more about us.


Christian Chia
President